Author: Greg

Effective communication is essential in building great professional relationships. The quality and consistency of communication are key to establishing a great working dynamic between a candidate and a recruiter. While communication should be a top priority for any organization,  keeping the lines of communication open and effective may be challenged by many limitations. On this…

As the first point of contact between a candidate and a company, working with candidates is a big part of my job. Managing expectations and keeping them in check is crucial to a seamless and productive candidate experience. In this article, I am sharing some insights into the recruitment process. From sourcing talent to placing best-fit…

Faced with a shortage of talent, it’s become increasingly important for companies to rethink their approach to talent acquisition. Most applicants can change their minds about a role or company based on a positive or negative candidate experience. Job seekers now tend to weigh opportunities differently and a candidate’s experience with a company’s hiring process will affect…

Concise, to-the-point job descriptions A great and engaging job description uses bullet points effectively. Discerning job seekers prefer a clear list of duties and responsibilities to help them evaluate if they are a good fit for the position. All mandatory qualifications and experience, as well as the desired level for licenses and certification need to…

Should you hire for potential? In today’s competitive job market, companies often struggle to find qualified candidates with enough experience or relevant skills. Exceptional and highly-skilled talent do not wait around to fill open positions. As one would expect, great opportunities effortlessly come to them. When great candidates are few and far between, hiring managers may…

With customers having more choices than ever, most people have come to expect great customer service from companies. Top-notch customer service will go a long way in building, improving and nurturing long-term business relationships. Customer service values are at the heart of every customer experience and should be an indispensable part of every interaction. Here are important…